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Why Internet Voicemail Services Have Become Popular among Small Businesses If you have a business and do not want your employees to spend their time fielding incoming calls or would like to reduce the costs, an Internet-based voicemail service can eliminate some of your issues without costing you plenty of cash. Both established companies and startups are turning to a growing array of web-based voicemail services. The ease of reviewing voicemail messages is attractive to company owners and any person who would want to manage their voicemail and time economically. Users may batch the work of checking messages when using internet voice messages by going on the internet or receiving their voice messages via email as they travel. They can listen to voicemail as an audio file on their PC or at some additional services; they may choose to have the messages transcribed and sent as text. Voicemail services provide small business with the impression of a much larger business which may be beneficial as they grow or even in the long term to save on costs. Even business owners who do not have to save on costs love voicemail services as they allow the smooth running of the business and save on time. Call management is one of the most useful characteristics of an Internet-based voicemail support. Virtual calling cards, call screening, advanced routing features, and other services can be included in a regular plan or available as an add-on feature at an extra cost. A dial-by-name lookup function or auto-attendant may also be an alternative as well. The most advanced services offer a live receptionist to serve your clients.
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Most voice mail plans have multiple extension numbers or provide them at an extra fee which means that the service may route the calls of the callers to the right inbox or employee without the need of a receptionist or a human-operated switchboard. Personalized call greeting messages are treated as standard while some company offer custom on-hold messages or audio for a premium service.
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Voicemail messages may be stored online for weeks, months or years depending on the service. Some voicemail service companies provide this as a normal option while others charge a fee depending upon the megabytes or messages stored. This service normally includes the ability to organize and manage the messages online and also view the queue history. Another service whose popularity is that the transcribed voicemail. As a result of transcription services, users may get the text of the voicemail messages they have gotten delivered to them through text messaging, a pager or email. Expect to pay more money if you need your voicemails transcribed by a real person rather by a voice recognition program. Voicemail services have gotten so complex that some businesses provide call recording and conference call features.